Businesses can and do get bad reviews. And there’s nothing you can do to prevent that occasional negative review despite your best service, care, and effort. If you’ve been on top of things, and have many positive reviews, then that negative one won’t hurt as much. As part of our services, we encourage and educate our business owner clients to be open to reviews, by creating citations for their business in various popular review directories if they aren’t already listed. (more…)